For Approved Programs

Before program start date, institution receives a notice of withdrawal
Circumstances when Refund Payable  Amount of Refund
  • No later than seven days after student signed the enrolment contract, and
  • Before the program start date.
 100% tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials.
  • At least 30 days before the later of:
    • The program start date in the most recent Letter of Acceptance (international students)
    • The program start date in the enrolment contract.
 Institution may retain up to 10% of tuition, to a maximum of $1,000.
  • More than seven days after the student and institution signed the enrolment contract, and
  • Less than 30 days before the later of:
    • The program start date in the most recent Letter of Acceptance (international students)
    • The program start date in the enrolment contract.
 Institution may retain up to 20% of tuition, to a maximum of $1,300.
After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to all students, except those enrolled in a program delivered solely by distance education)
Circumstances when Refund Payable  Amount of Refund
  • After the program start date, and up to and including 10% of instruction hours have been provided.
 Institution may retain up to 30% of tuition.
  • After the program start date, and after more than 10%, but before 30% of instruction hours, have been provided.
 Institution may retain up to 50% of tuition.
Student does not attend program – “no-show” (applies to all students except those enrolled in a program delivered solely by distance education):
Circumstances when Refund Payable  Amount of Refund
  • A student does not attend the first 30% of the program.
 Institution may retain up to 50% of the tuition.
Institution receives a refusal of study permit (applies to international students requiring a study permit):
Circumstances when Refund Payable  Amount of Refund
  • Before 30% of instruction hours would have been provided, had the student started the program on the later of the following:
    • The program start date in the most recent Letter of Acceptance
    • The program start date in the enrolment contract
  • Student has not requested additional Letter(s) of Acceptance.
 100% tuition and all related fees, other than application fee.
After the program start date, student withdraws or is dismissed (applies to students enrolled in a program delivered solely by distance education):
Circumstances when Refund Payable  Amount of Refund
  • Student completed up to 30% of the program.
 Institution may retain up to 30% of the tuition.
  • Student completed more than 30% but less than 50% of the program (based on evaluation provided to student).
 Institution may retain up to 50% of the tuition.
Student enrolled in a program without having met the admission requirements for the program
Circumstances when Refund Payable  Amount of Refund
  • If the student did not misrepresent the student’s knowledge or skills when applying for admission and the registrar orders the institution to refund tuition and fees.
 100% tuition and all related fees, including application fees

 
Institution does not provide a work experience
Circumstances when Refund Payable  Amount of Refund
  • The institution fails to provide the work experience within 30 days of the contract end date, unless the registrar determines the institution was prevented from doing so by circumstances beyond its control.
  • 100% tuition and all related fees, other than application fees

 

For Programs that do not require approval

Programs that do not require approval – programs that have tuition of $4,000 or more:
Circumstances when Refund Payable  Amount of Refund
  • The student does not attend the program, and
  • The institution receives from the student a notice of withdrawal or a copy of refusal of a study permit no later than 30 days after the later of:
    • the start date of the program in the most recent letter of acceptance
    • the start date of the program in the enrolment contract.
 100% tuition and all related fees, other than application fees

 

The institution must pay the student within 30 days of receiving a notice of withdrawal or a copy of refusal of a study permit, as applicable.